Privacy Policy
At a glance
- Games with accounts, such as MageVor, store your account, progress and social activity on our cloud services so you can play on more than one device.
- Games without accounts save your progress on your device only.
- Our games show ads. Advertising partners collect device identifiers and usage data to show, measure and personalize ads. In the European Economic Area (EEA), the UK and Switzerland, they personalize ads only if you agree.
- We use Google Firebase to run our online features and to understand how our games are played.
- Purchases go through Google Play or the Apple App Store. We never see your payment details.
- In each game's settings you can review your privacy choices and opt out of the "sale" or "sharing" of your information. In games with accounts, you can also delete your account there.
1. Who we are
Faha Games Studio Inc. is an independent game studio in Ontario, Canada. Our address is 12710 Furnival Rd, Rodney, Ontario N0L 2C0, Canada.
We are responsible (the "controller") for the personal information described in this policy. Our Privacy Officer is reachable at privacy@fahagames.com.
2. Information we collect
2.1 Information you give us
- Account: in games with accounts, the email address and account identifier we receive when you create an account or sign in with another service, such as Google or Apple.
- Player profile: your display name and avatar choices.
- Social features: in games that have them, your friends list, the chat messages you send (direct messages and public chat), your reactions, and content you share, such as run replays and share cards. Other players can see your display name, avatar, public chat messages and anything you share.
- Reports: reports you send about other players, and reports other players send about you.
- Mailing list: your name and email address, if you sign up on our website.
- Messages: your email address and what you write, if you contact us.
2.2 Information collected automatically in our games
When you play, our games and the partners listed in section 4 collect:
- Device information: device model, operating system and version, language, country or region, time zone, screen size, storage space, when the device was last started, when the game was installed, and the game's version.
- Identifiers: your device's advertising ID (on iPhone and iPad, only if you allow tracking), identifiers created by our partners' software (such as Firebase app-instance and installation IDs and a Unity installation ID), your account identifier in games with accounts, and your IP address.
- Approximate location: country, region or city, derived from your IP address. We don't collect precise (GPS) location.
- Gameplay data: sessions, levels and runs played, in-game currency earned, spent and held, items obtained, choices made and progression milestones.
- Ad data: ads requested, shown and clicked, rewards earned, and the revenue each ad earns us.
- Purchase data: the item bought, its price and currency, the time, and order and transaction identifiers.
- Privacy choices: your consent choices and opt-outs, stored on your device and passed to our ad partners.
- Performance and crash data: app performance, error logs and crash reports.
- Notification token: in games that send notifications from our servers, a token that lets us send them to your device.
2.3 Where your game progress is kept
- Games with accounts: your progress, items, purchases and social data are stored on our cloud services (Google Firebase) and linked to your account, so you can play on more than one device.
- Games without accounts: your progress, items and settings are saved in a file on your device. Some of these games also record when you last played, to work out earnings while you were away. We don't receive that file. Clearing the game's data deletes it from your device, and we can't restore it. If Android or iOS backup is on, a copy may be kept in your Google or Apple account.
- Purchases that aren't used up, such as Remove Ads, can be restored through the app store.
2.4 Reminder notifications
Some of our games can show reminder notifications, for example when earnings are ready to collect, when a daily gift is available, or a few days after you last played. These reminders are scheduled on your device by the game itself: scheduling them sends no information to us or to anyone else, and they are cancelled whenever you open the game. Where your device requires permission to show notifications (for example on Android 13 and later), the game asks for it, but not the first time you open it. If you decline, no reminders are scheduled.
2.5 Our website and browser games
- Anonymous website interaction signals: The https://fahagames.com website logs a small set of anonymous interaction events (pageview, scroll-depth milestones on long articles, and clicks on the mailing-list call-to-action) to help us distinguish real human visits from automated traffic. These events are first-party, set no cookies, store no personal data, and are not associated with individual visitors. Pageviews are additionally measured by Cloudflare's edge analytics, which is privacy-respecting and uses no cookies.
- Browser game progress (stored on your device only): The free browser games playable under https://fahagames.com/games/ save your progress — unlocked levels, best times, collected items, and a sound on/off preference — using your browser's local storage. This data stays on your device, is never transmitted to us or to anyone else, contains no personal information, and is not used for tracking or analytics. You can erase it at any time by clearing this site's data in your browser settings.
2.6 Purchases
In-app purchases are processed by Google Play or the Apple App Store. We receive confirmation of each purchase but never your payment card or bank details. In games with accounts, we check purchase receipts with the store to prevent fraud. The Unity software our games use to connect to the stores also sends purchase details and device information to Unity Technologies (section 4.1).
3. How we use information, and our legal bases
We use information for the purposes below. If you are in the EEA or the UK, the last column gives the legal basis for each purpose.
| Purpose | Information used | Legal basis (EEA and UK) |
|---|---|---|
| Run the games: save progress, deliver purchases and rewards, remember your settings | Device information, identifiers, gameplay data, purchase data | Performance of our contract with you (our Terms of Service) |
| Provide accounts, play on more than one device, and run social features such as friends, chat and shared runs | Account, profile and social data, identifiers | Performance of our contract with you |
| Keep players safe: moderate chat, handle reports, and prevent cheating, abuse and purchase fraud | Social data, reports, account data, gameplay data, purchase data, identifiers | Legitimate interests |
| Send notifications you've allowed | Notification token (server notifications only) | Consent |
| Show ads that keep the games free, limit how often they appear, and grant rewards | Identifiers, device information, approximate location, ad data | Legitimate interests; consent where the law requires it for storing or reading information on your device |
| Personalize ads (our ad partners also measure and attribute ad campaigns) | Advertising ID and other identifiers, device information, approximate location, ad data | Consent |
| Understand and improve the games: analytics, A/B tests, tuning difficulty and rewards | Gameplay data, device information, identifiers | Consent |
| Find and fix crashes and errors | Performance and crash data, device information | Legitimate interests |
| Answer your messages and send the mailing list | Name, email address, message content | Legitimate interests (messages); consent (mailing list) |
| Meet legal duties, such as tax records and lawful requests | Purchase data, and other information when the law requires it | Legal obligation |
Our ad partners use automated processing, including profiling, to choose which ads to show you. We don't make decisions about you that have legal or similarly significant effects.
4. How we share information
We don't sell your personal information for money. We share it with the partners below. Some process it for us; others, such as ad networks, collect it directly from your device through their software in our games and use it under their own privacy policies. Other players see what you share through social features (section 2.1).
4.1 Our partners
| Partner | What they do | Privacy policy |
|---|---|---|
| Google Firebase: Authentication, Cloud Firestore, Cloud Messaging, Crashlytics, Analytics and Remote Config | Sign-in, storing accounts and game data, notifications, crash reports, analytics, and remote settings and A/B tests. Games without accounts use only Analytics and Remote Config. | Google, Firebase |
| GameAnalytics | Game analytics in some games | GameAnalytics |
| Google User Messaging Platform | Shows the privacy consent form in the EEA, the UK and Switzerland, and stores your choices on your device in the IAB Transparency and Consent Framework (TCF) format so our ad partners can read them | |
| Unity Technologies (Unity LevelPlay) | Runs our ad auctions (mediation), and serves and measures ads | Unity |
| Ad networks connected through Unity LevelPlay | Bid for and show ads, measure them, and personalize them where allowed | Listed in section 4.2 |
| Google Play and the Apple App Store | Game downloads and in-app purchases | Google, Apple |
| Unity Technologies (Unity In-App Purchasing) | Connects our games to the app stores for purchases, and sends purchase details and device information to Unity, which uses them to run and improve its services | Unity |
| Cloudflare | Hosts our website and counts page views without cookies | Cloudflare |
| Google Workspace | Our email and our mailing list |
4.2 Ad networks
These networks may show ads in our games through Unity LevelPlay. Each receives your advertising ID, IP address, device information and ad data. Each may combine this with information from other apps and websites, and uses it under its own privacy policy.
- Unity Ads and ironSource Ads (Unity Technologies): privacy policy
- Google AdMob (Google LLC): how Google uses information from apps that use its services
We add a network to this list before it shows ads in our games. In the EEA, the UK and Switzerland, each game asks for your consent before ads start, using a consent form from Google's User Messaging Platform, a consent management platform certified under the IAB Transparency and Consent Framework. You can change your answer at any time with Privacy Settings in the game's settings.
4.3 US state privacy laws
Some US state laws, such as California's, may treat letting ad partners collect identifiers for targeted advertising as a "sale" or "sharing" of personal information, even though no money is paid for the data. The categories involved are identifiers, internet or other electronic network activity (ad and gameplay interactions) and approximate geolocation, disclosed to advertising partners. You can opt out as described in section 6.4. We don't knowingly sell or share the personal information of anyone under 16.
4.4 Legal disclosures
We may disclose your information if required by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4.5 Business transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.
5. How long we keep information
- Accounts: while your account is active; deleted within 90 days after you delete it or ask us to.
- Progress in games with accounts: while your account is active, or for 24 months after your last session, whichever is longer.
- Progress in games without accounts: on your device until you clear it or uninstall the game.
- Chat messages and reports: 6 months, then deleted.
- Analytics and crash data: individual records for up to 14 months; aggregated reports may be kept longer.
- Ad data: our ad partners keep what they collect under their own retention policies.
- Purchase records: 7 years, for tax and accounting under Canadian law.
- Messages to us: as long as we need to answer you and keep a record of the exchange.
- Mailing list: until you unsubscribe.
6. Your rights and choices
6.1 Your rights
Depending on where you live, you can ask us to:
- give you a copy of your personal information;
- correct it;
- delete it;
- give it to you in a portable, machine-readable format;
- stop or limit some uses, including direct marketing.
Where we rely on consent, you can withdraw it at any time. If you live in a US state with a privacy law, you can also opt out of the sale or sharing of your personal information and of targeted advertising, and appeal if we refuse a request. We won't treat you differently for using these rights.
6.2 How to make a request
Email privacy@fahagames.com and tell us which game you play. For a game with an account, write from your account's email address or include your account ID. Games without accounts link what we hold to device identifiers, not to your name; if the game shows a Player ID in its settings, include it. We answer within 30 days. If we refuse a request under a US state law, you can appeal by replying to our answer. If we still refuse, you can contact your state's Attorney General.
6.3 Deleting your account
In games with accounts, you can delete your account in the game's settings, or by emailing privacy@fahagames.com from your account's email address. We delete your account, profile, progress and the content you shared within 90 days, except records the law requires us to keep, such as purchase records. Deleting a game from your device doesn't delete your account.
6.4 Advertising choices
- In every game: turn on "Do Not Sell or Share My Personal Information" in the game's settings. Our ad partners then stop using your information for targeted advertising in that game. You'll still see ads, but they may be less relevant.
- Android: open Settings, then Privacy > Ads (on some devices, Google > Ads), and delete your advertising ID.
- iPhone and iPad: our games ask before tracking you across other companies' apps and websites. You can change this at any time in Settings > Privacy & Security > Tracking.
- In the EEA, the UK and Switzerland: each game asks for your consent before our partners use your information for personalized ads and analytics. You can change your choices at any time with Privacy Settings in the game's settings.
6.5 Notifications
You can turn off notifications at any time in your device's settings for that game. Uninstalling a game also removes any reminders it has scheduled.
6.6 Mailing list
You can unsubscribe from our mailing list at any time by replying to any email we send with "UNSUBSCRIBE" in the subject line, or by emailing contact@fahagames.com.
6.7 Complaints
If you're not satisfied with our answer, you can complain to a privacy regulator: in Canada, the Office of the Privacy Commissioner of Canada, or in Quebec, the Commission d'accès à l'information; in the EEA or the UK, your local data protection authority.
7. Children
Our games are made for a general audience and are not directed to children under 13, or under the age of digital consent where you live (up to 16 in parts of the EEA). We don't knowingly collect personal information from children under these ages. If we learn that we have, we will delete it as quickly as possible. Parents and guardians can contact us at privacy@fahagames.com.
8. Security
We protect information with measures that fit what we hold: encryption in transit (HTTPS/TLS), encryption at rest for data stored on our cloud services, and access limited to the people who need it. Games without accounts keep your progress on your device rather than sending it to us. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
9. International transfers
We are based in Canada. Our partners store and process information in other countries, including the United States, the European Union and other countries where they operate. Where the law requires it, these transfers rely on standard contractual clauses, adequacy decisions or equivalent safeguards.
10. Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will also tell you before they take effect, in our games or by email where we can.
11. Contact us
Faha Games Studio Inc.
Attn: Privacy Officer
12710 Furnival Rd
Rodney, Ontario N0L 2C0
Canada
Email: privacy@fahagames.com